Return & Refund Policy

At IBOB , customer satisfaction is our priority. If you are not satisfied with your purchase, you may return it within 7 days of receiving your order, subject to the following condition

1. Eligibility for Returns

• Items must be unused, in original condition , and with all tags and packaging intact.
• Return requests must be made within 7 days of delivery.
• Certain items, such as personal care products, perishables, or customized items, are non-returnable .

2. Return Process

1. Contact us at ibobstoreofficial@gmail.com or 0561926130 with your order details.
2. Our team will review your request and provide return instructions.
3. Pack the item securely and return it via the specified courier.
4. Once received and inspected, we will process your refund or exchange.

3. Refund Policy

• Refunds are issued to the original payment method within 5-7 business days after approval.
• Shipping fees are non-refundable , except in cases of defective or wrong items.
• If the return does not meet our policy conditions, a refund may be denied.

4. Exchanges

• If you received a damaged or incorrect item, we will offer a replacement or refund at no additional cost.

5. Contact Us

For any return or refund inquiries, contact us at:
📧 Email: iboibobstoreofficial@gmail.com
📞 Phone: 05619